Our 100% Scent Satisfaction policy states, " If you are not completely satisfied with the scent you selected during checkout, contact us within 14 days of delivery via email at ScentSatisfaction@DangleIt.com and we will make it right."
In order to "make it right," we may request the customer to:
- Return the order to our address. Customer is responsible for the shipping costs of the return/exchange.
- Send photo evidence of a destroyed item.
"Making it right" may include, but is not limited to:
- Issuing Store Credit
- Issuing a partial refund to the order's original payment method
- Issuing a full refund to the order's original payment method
- Issuing a replacement(s)
We reserve the right to deny any requests of replacements or refunds.