Frequently Asked Questions
Photos
Do I need to crop my photo?
Nope, our team of talented designers will crop your photo at no extra cost. The only thing you need to think about is which photo you are going to dangle next!
What photos are best?
High resolution photos with good lighting that are straight on and feature the entire face, body, or car will produce the Dangles.
Can I use more than one face?
Yes, just make sure your photo includes both faces and be sure to specify your crop in the text box during checkout.
Is the photo printed on both sides?
Yes, our air fresheners will feature your submitted photo on both sides. Your photo will be mirrored on one side in order to maintain its custom shape.
Can I upload any photo?
Yes, as long as your photo complies with our logo, celebrity, and R-Rated policies we will be more than happy to create a Dangle with any photo!
Can I use a logo?
We are legally prohibited from using copyrighted logos, images, characters, phrases, or bitmojis without the express permission of the owner. If you are the owner of a logo that you would like to use, please email it to Support@DangleIt.com prior to ordering.
Can I use a photo of a celebrity?
We are legally prohibited to profit off the likeness of a celebrity or athlete without his/her permission.
What is our R-Rated Policy?
We want to be respectful of other drivers and passengers and have an R-Rated Policy that prohibits us from applying an overly vulgar/inappropriate images or gestures to our Dangles.
Orders
What is the Dangle It 100% Scent Satisfaction?
If you are not completely happy with the scent you selected during checkout, contact us within 7 days of delivery and we will make it right.
How many air fresheners come in an order?
Our Dangles are sold individually, unlike most other companies that have a 100 minimum order quantity.
How long does it take to receive my order?
Due to the extensive customization of our items, our turnaround time changes based on our current order volume. For this reason, you can view an "Estimated Delivery Date" just above the "Add To Cart" button on our product page here.
Can I change/cancel my order?
Whether or not you can edit your order depends on where it is in our system. If you would like to edit your order, please reach out to us via email at Support@DangleIt.com and we will be more than happy to help.
Can I pay to get my order sooner?
We currently process orders in the order they are received.
Local Laws
Some local laws prohibit hanging things from your rearview mirror. While there are plenty of places you can dangle you Dangle, if you want to hang yours from your mirror, please check your local and state laws first.
Shipping
How long does it take to receive my order?
Due to the extensive customization of our items, our turnaround time changes based on our current order volume. For this reason, you can view an "Estimated Delivery Date" just above the "Add To Cart" button on our product page here.
Can I pay to get my order sooner?
We currently process orders in the order they are received.
My order appears to be stuck in transit
If your tracking link shows that your order has been stuck in the same city for a few days, your order may have been lost in transit by the USPS. Please reach out to us via email at Support@DangleIt.com and we will be more than happy to help.
My order was never delivered
Try checking with neighbors and other members of the household. Usually when the tracking shows that your order has been delivered, but you never received it, another member if the household grabbed it from the mailbox or it was accidentally delivered to a neighbor. If they didn't see it, please reach out to us via email at Support@DangleIt.com and we will be more than happy to help.
Still Have Questions?
